Privacy Policy
Information about how we collect and use your data.
This privacy notice for Sophia Fiori ("we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Visit our website at https://sophiafiori.com/, or any website of ours that links to this privacy notice
Engage with us through purchases, customer support, marketing communications, or other interactions
Participate in sales, promotions, events, or other related activities
This privacy notice is intended to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices, including the rights available to California residents. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or wish to exercise your privacy rights, please contact us through Customer Support.
TABLE OF CONTENTS
SUMMARY OF KEY POINTS
This summary highlights key points from our privacy notice. You can find additional details about each topic by following the links provided in each section or by using the table of contents below to locate the information you are looking for.
What personal information do we process?
When you visit, use, or interact with our Services, we may collect and process personal information depending on how you engage with us, the choices you make, and the products and features you use. This includes information you provide directly and information collected automatically. Learn more about the personal information we collect.
Do we process any sensitive personal information?
We may collect and process sensitive personal information, as defined under California law, when necessary, with your consent, or as otherwise permitted by applicable law. Learn more about the sensitive personal information we process.
Do we receive any information from third parties?
We may receive personal information from third parties such as public databases, marketing partners, analytics providers, social media platforms, and other external sources. Learn more about information collected from third parties.
How do we process your information?
We process personal information to operate, improve, and manage our Services; process transactions; communicate with you; provide customer support; enhance security and prevent fraud; and comply with legal obligations. We process personal information only for purposes permitted under applicable law. Learn more about how we process personal information.
In what situations and with which parties do we share personal information?
We may share personal information with service providers and other third parties for business and operational purposes, or as required by law. Learn more about when and with whom we share personal information.
How do we keep your information safe?
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measures are perfect, and we cannot guarantee complete security of your information. Learn more about how we protect your personal information.
What are your privacy rights?
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to access, correct, delete, limit, or opt out of certain uses of your personal information. Learn more about your privacy rights.
How do you exercise your rights?
You may exercise your privacy rights by submitting a verified consumer request through our designated request method or by contacting us directly. We will respond to your request in accordance with applicable California privacy laws.
WHAT INFORMATION DO WE COLLECT ?
Personal information you disclose to us
inShort:We collect personal information that you voluntarily provide to us.
We collect personal information that you voluntarily provide when you register on or interact with our Services, express interest in learning more about us or our products and Services, participate in activities on the Services, make a purchase, or otherwise contact us.
Personal Information Provided by You
The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. This information may include:
Names
Phone numbers
Mailing addresses
Job titles
Usernames
Passwords
Contact preferences
Contact or authentication data
Billing addresses
Debit or credit card numbers
Sensitive Personal Information
When necessary, and with your consent or as otherwise permitted under applicable law (including the California Consumer Privacy Act as amended by the California Privacy Rights Act), we may collect and process sensitive personal information, including:
Information revealing race or ethnic origin
Financial information
Social Security numbers or other government-issued identifiers
Information revealing trade union membership
Payment Data
If you make a purchase, we may collect data necessary to process your payment, such as your payment instrument number and related security code. Payment information is processed and stored by third-party payment processors, which may include WooCommerce, PayPal, Zelle (Zellepay.com and the Zelle Mobile App), Visa, Mastercard, Discover, American Express, Apple Pay, Samsung Pay, and Google Pay.
We do not store full payment card details ourselves. Please review the privacy policies of these providers for more information about their data practices.
Social Media Login Data
We may allow you to register or log in to our Services using your existing social media accounts (such as Facebook or Twitter). If you choose this option, we may collect certain profile information from the social media provider, as described in the section titled "How Do We Handle Your Social Logins?" below.
Application Data
If you use our mobile application(s), we may collect the following information if you grant us access or permission:
Geolocation Information: We may request access to location-based information from your device to provide location-enabled features. You can manage location permissions through your device settings.
Mobile Device Access: We may request access to certain device features, such as Bluetooth, camera, contacts, microphone, storage, calendar, SMS messages, sensors, or social media accounts. Permissions can be modified through your device settings.
Mobile Device Data: We may automatically collect information such as device ID, model, manufacturer, operating system, IP address, browser type, mobile carrier, and application usage data.
Push Notifications: We may send push notifications related to your account or application features. You may opt out at any time through your device settings.
This information is used to maintain the security and functionality of our application(s), troubleshoot issues, and perform internal analytics and reporting.
All personal information you provide must be accurate, complete, and kept up to date. You are responsible for notifying us of any changes to your personal information.
Information Automatically Collected
inShort:Certain information, such as your IP address and device characteristics, is collected automatically when you use our Services.
We automatically collect certain information when you visit, use, or navigate our Services. This information does not directly identify you but may include device and usage data such as IP address, browser type, operating system, language preferences, referring URLs, device name, country, general location, and information about how and when you use our Services. This data is used for security, service operation, analytics, and reporting purposes.
We also collect information through cookies and similar tracking technologies.
Types of Automatically Collected Information
Log and Usage Data: Service-related diagnostic and performance information, including IP address, device information, browser settings, pages viewed, actions taken, timestamps, and error reports.
Device Data: Information about the device used to access the Services, such as hardware model, operating system, IP address, ISP or mobile carrier, and system configuration.
Location Data: Approximate or precise location information depending on device settings. You may disable location sharing through your device settings, though some features of the Services may be limited.
Information Collected from Other Sources
inShort:We may collect limited personal information from third parties.
To improve our ability to provide relevant content, marketing, offers, and Services, we may collect personal information from public databases, marketing partners, affiliate programs, analytics providers, data providers, and social media platforms. This information may include mailing addresses, job titles, email addresses, phone numbers, IP addresses, social media profiles, and interaction data for advertising, analytics, and event promotion purposes.
If you interact with us through a social media platform, we may receive personal information such as your name, email address, gender, or profile details, depending on your privacy settings with that platform.
Facebook Application Data
If you use our Facebook application(s), we may access basic account information such as your name, email address, gender, birthday, current city, and profile picture, as well as other information you choose to make public. You may grant or revoke permissions at any time. For more information, please refer to Facebook's Permissions Reference documentation.